Oct 17, 2021Ticketing on Slack the suits your needsThe views and opinions expressed in this article are solely those of the author. Finding the best suitable product to solve your needs can be challenging with the product landscape that exists today. What features do you need? How is it aligned with your requirements and workflows? …Suptask2 min readSuptask2 min read
Sep 2, 2021The Modern Service DeskYour organisation is looking to implement a Service Desk and now it’s time for you and your team to analyze your needs, what the market offers and select the right one for you. But what makes a modern Service Desk? …Customer Support4 min readCustomer Support4 min read
Feb 10, 2021How A Ticketing System Closer to Your Teams Helps Your CustomersTicketing systems are a fundamental part of working with incoming queries within a structured process. It is a system that is typically put in place to support customers to begin with. Ticketing Systems Today There are many known ticketing systems out there today. Supporting a wide range of company sizes and providing bundles…Customer Support6 min readCustomer Support6 min read
