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Oct 17, 2021

Ticketing on Slack the suits your needs

The views and opinions expressed in this article are solely those of the author. Finding the best suitable product to solve your needs can be challenging with the product landscape that exists today. What features do you need? How is it aligned with your requirements and workflows? …

Suptask

2 min read


Sep 2, 2021

The Modern Service Desk

Your organisation is looking to implement a Service Desk and now it’s time for you and your team to analyze your needs, what the market offers and select the right one for you. But what makes a modern Service Desk? …

Customer Support

4 min read

The Modern Service Desk
The Modern Service Desk

Feb 10, 2021

How A Ticketing System Closer to Your Teams Helps Your Customers

Ticketing systems are a fundamental part of working with incoming queries within a structured process. It is a system that is typically put in place to support customers to begin with. Ticketing Systems Today There are many known ticketing systems out there today. Supporting a wide range of company sizes and providing bundles…

Customer Support

6 min read

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